HotDocs Icon Does Not Appear in Microsoft Word

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Problem

After installing HotDocs, the HotDocs icon does not appear in Microsoft Word.

This error is encountered when the HotDocs macro templates are missing from the Word Startup folder.

Solution

The HotDocs macros need to be copied to the Word Startup folder:

  1. Close HotDocs and Word.
  2. Open Windows Explorer (right-click on the Windows start button and choose "Explore" or "Open Windows Explorer").
  3. Browse to C:\Program Files\HotDocs\Source\Word or C:\Program Files (x86)\HotDocs\Source\Word (depending on your operating system).
  4. Open the Macros folder (Word 2003 and earlier) or the Macros2007 folder (Word 2007 and later).
  5. Copy the two files contained in that folder (hd6edit.dot and hd6icon.dot for Word 2003 and earlier, hd2007edit.dotm and HotDocsRibbon.dotm for Word 2007 and later).
  6. Browse to your Word Startup folder.
  7. Paste the files in your Word Startup folder.
  8. Restart HotDocs.